Email Limitations is a tool whereby a rule can be set to only allow a maximum number of sales emails sent to a contact in a given period.
For example, it is common for your business to send mailshots from the Mercury Search to either your candidates or client contacts. You do not wish for them to receive more than 3 emails each within one month. This is where we would use Email Limitations.
This tool would have been shown at the start of the project. If you interested in setting up this function, please speak to your internal Systems Administrator.
NOTE: this function is for sales emails/mailshots only. When we say sales emails, we mean emails that are sent in the mode of being Multiple. Emails sent from Mercury Search and Hotlists are defaulted to be Multiple. Emails sent on a contact to that individual will be defaulted to Single, however can be changed to Multiple.